Refund and Returns Policy

labelrichamalhotra.com is dedicated to delivering an exceptional customer experience, offering the latest fashion combined with top-notch quality.

Should you encounter any sizing issues, alterations are available. Email us at (labelrichamalhotra.com. email id) for alteration inquiries.

For any customizations or specific requests, please reach out to us at labelrichamalhotra.com email id

Please note our policies:

• We do not provide returns or refunds.
• Exchange requests can be made by emailing labelrichamalhotra.com‘s email id within 7 days of delivery.
• Customized orders cannot be returned; however, alterations for sizing or fit issues are accommodated.
• Securely package the return items in a suitable bag or box (similar to the original package) to avoid damage during transit.
• All exchanged items must be unused, unwashed, with original tags and packaging intact; items without tags won’t be accepted.
• Refunds may not be provided if items don’t meet the above conditions, and the customer will bear return expenses.

Upon receiving your exchange shipment at our warehouse, we’ll confirm receipt via email.

If you receive a damaged or defective item, notify us within 24 hours and share images at (Fllorence email id.)

Please be aware that slight variations in color, texture, or embroidery patterns might occur due to technological constraints when viewing products on the website.